Rust is caused by the environment and is not covered by the warranty. It is also not a defect. Small amounts of surface rust shouldn’t compromise the structural integrity of the product. To extend the life of your product, follow the care and maintenance guidelines. Wash with mild soap and water and dry thoroughly with towel. This will remove surface rust and salt. Remove rust as best as possible and use touch up enamel paint on exposed steel. Heavy rusting will weaken the product.
Important: Always use safety and inspect before using the product. Make sure your hammocks and stands are completely dry and moisture free before storing them when not in use.